Help Manage Family Expectations and Improve the Quality of Care of your Residents

The Caremerge Family Engagement app is a simple platform to better communicate and connect with family members.

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“I have much more family communication and feedback from families has been wonderful. They enjoy receiving updates and photos just as much as I enjoy sending them!”

Courtney Mercier, Program Coordinator
Benchmark

Extend Your Community to the Families and Effectively Manage Their Expectations

Send families messages regarding their loved ones, keep families updated on community news, and respond to family outreaches in order to reinforce a strong relationship between families and your staff.

Improve Community Operations in Real-Time with Caremerge Net Promoter Score

Your community will receive instant feedback from family members that will allow you to identify family satisfaction and referral opportunities.

Keep Your Community’s Communication Secure With HIPAA Compliant Messaging

HIPAA compliant communication can mitigate risk by providing a safe and secure place for messaging with families.

Why Senior Living Communities Love The Caremerge Family Engagement Solution

Family and Staff Messaging

Provide a safe place to have a dialogue about your resident’s care with family members

Net-Promoter Survey

Real-time survey for families to submit about how your community is performing

Family Announcements

Send a message, photo, or document to all family members to keep them in a loop about your communities’ activities and happenings

Activity Schedule and Attendance

Reinforce a strong activity program by instantly sharing your resident’s activity attendance and community calendar